[Joda Majed]

الاسئله الي جاتنا //

شابتر 7

6) Viruses can be spread through e-mail.
Answer: TRUE


12) Zero defects cannot be achieved in larger software programs because fully testing programs that contain thousands of choices and millions of paths would require thousands of years.
Answer: TRUE


25) Specific security challenges that threaten the communications lines in a client/server environment include:
A) tapping; sniffing; message alteration; radiation.
B) hacking; vandalism; denial of service attacks.
C) theft, copying, alteration of data; hardware or software failure.
D) unauthorized access; errors; spyware.
Answer: A


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الي جا من شابتر 4

4) One of the main benefits of moving to mobile business computing platforms is the dramatically lower costs of hardware.
Answer: FALSE

<< آظن بس ذا السؤال صح يآبنآت ؟

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شابتر 9

6) Disintermediation provides major benefits to the distributor.
Answer: FALSE


4) Information asymmetry exists when one party in a transaction has more information for the transaction than the other party.
Answer: TRUE


<< ذا بس مني متآكده

22) Based on your reading of the chapter, e-commerce is:
A) still in a revolutionary phase.
B) widely accepted by consumers, although technology is still quickly changing.
C) not yet fully accepted by consumers, although much of its driving technology is firmly in place.
D) well entrenched as a form of modern commerce.
Answer: A


23) The quality of ubiquity, as it relates to e-commerce, is illustrated by:
A) the same set of standards being used across the globe.
B) the spread of plentiful, cheap information.
C) the enabling of commerce worldwide.
D) the availability of the Internet everywhere and anytime.
Answer: D


24) A marketplace extended beyond traditional boundaries and removed from a temporal and geographic location is called a(n):
A) exchange.
B) marketspace.
C) online marketplace.
D) e-hub.
Answer: B


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شابتر 10

1.
Management information systems provide information on the firm's performance.

a.True b.False


2.
The earliest DSS were heavily data-driven.

a.True b.False


Executive support systems focus on using OLAP and data mining to analyze large pools of data in major corporate systems.
a.True b.False


The type of decision that can made by following a definite procedure is called a(n) ________ decision.
a.
structured
b.
unstructured
c.
semistructured
d.
procedural



15.
GDSS are designed to display data in the form of digitized maps.

a.True b.False


Estimating the number of direct goods to reorder falls into which category of decision-making?
a.
Structured
b.
Documented
c.
Unstructured
d.
Procedural



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شابتر 11

5) The oldest method for building information systems is prototyping.
Answer: FALSE

8) End-user-developed systems can be completed more rapidly than those developed through the conventional programming tools.
Answer: TRUE

39) The oldest method for building information systems is:
A) component-based development.
B) prototyping.
C) object-oriented development.
D) the systems development lifecycle.
Answer: D

40) In the traditional systems development lifecycle, end users:
A) are important and ongoing members of the team from the original analysis phase through maintenance.
B) are important only in the testing phases.
C) have no input.
D) are limited to providing information requirements and reviewing the technical staff's work.
Answer: D

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شابتر 1

Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the hardware and software needed.
a.True b.False


Which of the following choices may lead to competitive advantage (1) new products, services, and business models; (2) charging less for superior products; (3) responding to customers in real-time?
a.
1 only
b.
1 and 2
c.
2 and 3
d.
1, 2, and 3



The six important business objectives of information technology are: new products, services, and business models; customer and supplier intimacy; improved decision-making; competitive advantage; operational excellence, and:
a.
flexibility.
b.
survival.
c.
improved business practices.
d.
improved efficiency.



The move of retail banking to use ATMs after Citibank unveiled its first ATMs illustrates the information system business objective of:
a.
improved efficiency.
b.
customer and supplier intimacy.
c.
survival.
d.
competitive advantage.





15.Order data for baseball tickets and bar code data are examples of:
a.raw input.
b.raw output.
c.customer and product data.
d.sales information


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شابتر 2

The five basic entities that make up any business are suppliers, customers, employees, products and services, and:
a.
its environment.
b.
manufacturing and production.
c.
sales and marketing.
d.
invoices and payments.



Key forces in a business's immediate environment include:
a.
regulations.
b.
technology.
c.
economy.
d.
politics.




1.
Senior management is responsible for directing the day-to-day activities of the business.


a.True b.False


2.
Transaction processing systems are most commonly encountered at the senior management level of an organization.


a.True b.False


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شابتر 3

Which of the following is not one of the competitive forces of Porter's model?
a.
Suppliers
b.
Other competitors
c.
External environment
d.
Customers.



When the output of some units can be used as inputs to other units, or if two organizations pool markets and expertise that result in lower costs and generate profits it is often referred to as creating:
a.
value webs.
b.
value chains.
c.
synergies.
d.
core competencies.



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شابتر 5

1)

A grouping of characters into a word, a group of words, or a complete number is called a record.

True false

12) Which of the following best illustrates the relationship between entities and attributes?

The entity CUSTOMER with the attribute PRODUCT

The entity CUSTOMER with the attribute ADDRESS

The entity PRODUCT with the attribute PURCHASE

The entity PRODUCT with the attribute CUSTOMER

2- Every record in a file should contain at least one key field.

True False

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شابتر 8

All CRM packages contain modules for PRM and ERM.
a.True b.False


Analytical CRM uses a customer data warehouse and tools to analyze customer data collected from the firm’s customer touch points and from other sources.
a.True b.False


Safety stock acts as an inexpensive buffer for the lack of flexibility in the supply chain.
a.True b.False


Why is overstocking warehouses not an effective solution for a problem of low availability?
a.
It does not speed product time to market.
b.
It is an inefficient use of raw materials.
c.
It increases sales costs.
d.
It increases inventory costs.



SFA modules in CRM systems would provide tools for:
a.
assigning and managing customer service requests.
b.
capturing prospect and customer data.
c.
identifying profitable and unprofitable customers.
d.
managing sales prospect and contact information.



Marketing modules in CRM systems would provide tools for:
a.
assigning and managing customer service requests.
b.
capturing prospect and customer data.
c.
identifying profitable and unprofitable customers.
d.
managing sales prospect and contact information.




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