[khaled.91.11]

المشاركة الأصلية كتبت بواسطة Kapitano والله ناسيها مافي امل انه احد يتذكرها لانه نختبرها في اقل من دقيقتين

احم احم أنا فين رحت
أول شي معليش عشان اتأخرت عليكم بس صورت الكوزات بالجوال وما كانت كثير واضحة
المهم كتبتها

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الكويز الأول

1) Attitude has three components, a. Cognitive component b. -------------- ,and c. --------------

2) Behavior always follows attitude. T/F

3) The best reaction by the employee about their dissatisfaction is --------------

4) Affective commitment is related to the self interest of the employee. T/F

5) What do you mean by cognitive dissonance?

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الكويز الثاني

1) Emotions are always based on context. T/F

2) There are -------------- basic types of emotions.

3) Modifying true inner feeling based on display rule is called:
a) Surface acting
b) Deep acting
c) Moderate acting
d) Non of the above

4) ( Younger / Older) people are less capable of controlling the negative emotions.

5) Mention the tree characteristics of emotional intelligence.