السلام عليكم ...
سكاكر اللي ما حضروا اليوم كلاس الانجلش حبيت افيدكم وألخص لكم اهم الاشياء اللي قالت عليها استاذة صايمة ..
بالنسبة للرايتينق ...
Letter of complaint
P [111]
Usually it is written from : Customer to Businesses .Or Customer to company .
Because he has dissatisfaction about some thing .
The letter of complaint structure :
1) who you are , and what is the problem ?
2) result / consequences of problem .
3) what do you want as a solution ?
4) future business.
How to write it :.
1- Beginning :
*I am writing in connection with ……
* I am writing to express my dissatisfaction with your ……
* I am writing to complain about ……
2- what was expected and what you have received :
*as consequence …..
* as result …
* due to ….
3-Ending
لو كنت ابغى تعويض اقدر اكتب ..
I request you to gave us ………..as a compensation for this damage .
او ممكن اكون ما ابغى منهم عوض بذي الحاله ممكن اكتب لهم ...
1)In a polite way : we have been your Clint for a very long time so we expect a high level of service from your company .
2)In a strict way : we will be able to continue business with you only if delivery are made on time .
..................
وترى الاختبار بيكون بس vocab +reading +writing
وبس بالتوفيق واي استفسار انا بالخدمة ...
Good luck ..