كلاس اعداد تقارير 203 شعبة الظهر ..

[memy]

السلام عليكم ...
سكاكر اللي ما حضروا اليوم كلاس الانجلش حبيت افيدكم وألخص لكم اهم الاشياء اللي قالت عليها استاذة صايمة ..
بالنسبة للرايتينق ...

Letter of complaint

P [111]

Usually it is written from : Customer to Businesses .Or Customer to company .

Because he has dissatisfaction about some thing .

The letter of complaint structure :

1) who you are , and what is the problem ?

2) result / consequences of problem .

3) what do you want as a solution ?

4) future business.

How to write it :.

1- Beginning :

*I am writing in connection with ……

* I am writing to express my dissatisfaction with your ……

* I am writing to complain about ……

2- what was expected and what you have received :

*as consequence …..

* as result …

* due to ….

3-Ending

لو كنت ابغى تعويض اقدر اكتب ..

I request you to gave us ………..as a compensation for this damage .

او ممكن اكون ما ابغى منهم عوض بذي الحاله ممكن اكتب لهم ...

1)In a polite way : we have been your Clint for a very long time so we expect a high level of service from your company .

2)In a strict way : we will be able to continue business with you only if delivery are made on time .

..................
وترى الاختبار بيكون بس vocab +reading +writing
وبس بالتوفيق واي استفسار انا بالخدمة ...
Good luck ..